At The Legacy Dance Studio, consistent attendance is essential for students to reach their full potential. We expect all students to attend regularly and arrive 10 minutes prior to their scheduled class time to ensure they are prepared. If a student must miss a class, please notify the studio in advance.

Important Note: Poor attendance may result in dismissal from performances at the instructor’s discretion. There are no credits or refunds for missed classes.

Acceptable Absence Reasons:

• Illness, injury, or family emergency that extends beyond two weeks.
• Reimbursements or refunds will only be considered if makeup class options of equal value are not provided by the studio.

• Absences for events, minor sicknesses, or other non-emergency reasons are not eligible for makeup classes, credits, or refunds.
• These policies are designed to maintain a high standard of commitment and preparation for all students. If you have any questions, please contact the studio for clarification. Thank you for your understanding!

IMPORTANT: We do not automatically cancel dance classes if there is no school, please refer to our monthly calendar.

The Legacy Dance Studio Payment Installment Reimbursements are only available if 2 or more classes in a month are cancelled and make up classes are not offered live or through ZOOM Live Stream or Pre-recorded YouTube Videos.

• This refund policy DOES NOT include closures due to weather or other unanticipated closures due to circumstances out of The Legacy Dance Studio’s Control (weather/natural disaster/unnatural disaster/act of God).
• This refund policy DOES NOT include Local, State or Federal Mandated Closures.
• This refund policy DOES NOT include refusal to attend makeup classes offered. 
• This refund policy DOES NOT include withdrawal from classes because they are online. With Virtual Options available – All reasonable steps will be taken by The Legacy Dance Studio to continue to offer classes, no matter the circumstances of the situation.

Dancer Drop-Off and Pick-Up Guidelines

• Drop-Off: Please drop off dancers no more than 5 minutes before their scheduled class time. Ensure they arrive prepared with the correct hair, shoes, and uniform.
• Pick-Up: Dancers must be picked up promptly after class. Parents should wait outside the studio building for their child.
• Supervision: Dancers are expected to wait inside the building until their ride arrives.
• Late Pick-Up: Consistently late pick-ups may result in a fee at the discretion of the owner.

Thank you for helping us maintain a smooth and safe process for all our students!

Lobby Updates: We’ve updated our lobby policies to better serve our dancers and families. The Parent Lobby Section is now limited to brief visits for specific purposes only. These changes are designed to create a focused and efficient environment for everyone. 

Parent Guidelines for Lobby Use:

• Lobby Access: The Parent Section is open to one parent per dancer and only for drop-off, pick-up, or to make cash or check payments. Seating is limited, and no food or drinks are permitted in the Parent Lobby.
• Lobby and Studio: Parents are not permitted hang out in the Lobby or enter the Dance Studios. Our teachers and assistants will handle shoe changes and ensure dancers are prepared for class.

We understand the importance of keeping parents connected to their child’s learning experience. To support this, we offer Zoom links exclusively for parents of dancers aged 3-4 and 5-7 years old. This allows parents to observe their child’s class virtually when needed.

• Access for Classes of Ages 3-4 and 5-7 Only: Zoom links are available exclusively for parents of children in these age groups.
• Joining Zoom: Please log in at the start of class to avoid delays. Late entries may need to wait until the instructor has time to admit participants.
• Not a Substitute: Zoom is intended as a viewing option for parents and is not a replacement for regular in-person attendance by the student.

These policies are designed to provide a balance of parent involvement while maintaining a focused and productive environment for all students. For any questions or concerns, please feel free to contact us.

To withdrawal from class, please notify Shannon Thomas through email at shannon@thelegacydancestudio.com to stop invoices and charges on your account and Autopay. If you do not notify us, your dancer will not be withdrawn from the class and your account will not be cancelled .

If a Legacy family decides to withdraw their student from any and all classes for any reason other than a qualified medical or family life change, any balances past due or any installment payments missed, even while inactive, would need to be paid in full to return and participate in the end of year Showcase or Re-register in the Fall.

Examples:

Medical – Note from Dr. that dancer cannot participate or hospitalization for medical problems

Life Change- Loss of job, family status change, death of a family member